Announcement
Hello, my dear friends and buyers,
Our store KSENALAND resumes its trade.
Pay attention to the changes in delivery, now it will be up to 3-5 days.
Our warehouse will work for you from Florida.
We leave only the most popular products in the store.
Peace and goodness to all.
Sincerely, Ksenaland
Featured items
Items
All Items
Reviews
-
-
Tonya on Dec 21, 2017
3 out of 5 stars**Product is great. It works great. My son has used it on warts and dry spots on his hand and they have started to heal quickly.** Took forever to get here, about 3 weeks. When contacting the shop about whereabouts of the product, they told me I hadn’t paid. When I sent them proof of payment they said they had my order mixed up with someone else’s. But product finally got here in good condition and as described. Also want to note that she was very helpful and friendly through everything.
ksu responded on Jan 18, 2018
Thanks for your feedback! I'm very glad that you liked the product and its use has brought you results. Unfortunately, I can not be responsible for the time of delivery. For the first time it was a long one, but it corresponded to the terms stipulated in the store with the tracking number. In compensation, I offer you a coupon for the next purchase of goods in our store. We will be glad to see you again.
-
-
claire on Mar 4, 2024
1 out of 5 starsOnly one of the walnut shells is the size I expected. The rest are just regular walnut sized.
ksu responded on Mar 4, 2024
We understand that the size of our giant walnuts may not have met your expectations, and we sincerely apologize for any disappointment this may have caused. Your satisfaction is of utmost importance to us, and we are dedicated to ensuring that our products consistently meet high standards. We value your feedback and will use it to improve our processes and offerings. You can always contact me to resolve any issues before leaving feedback. Your satisfaction is important to us, and we're here to help.
-
Judith Palenski on Mar 14, 2022
5 out of 5 starsI have never seen such large walnuts and they are paired up perfectly. I look forward to putting scenes in them.
-
-
-
-
Emily on Jun 16, 2018
5 out of 5 starsFab sized shells, and although not perfect fitting pairs they will work perfectly for what I’m going to try and make. Lovely
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Privacy
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
* as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
* when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
* as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
* Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
* Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
* Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
* Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
* Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
* Change, restrict, delete. You may also have rights to change, restrict my use
of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
* Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
* Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
7. How to Contact Me
For purposes of EU data protection law, I, Clever Ksenia, am the data controller of your personal information. If you have any questions or concerns, you may contact me at ksenaland [!at] gmail.com
Alternately, you may mail me at:
ksenaland [!at] gmail.com
More information
Frequently asked questions
How I make candles?
The wax received from the beekeeper, I crush into pieces. Then I make a water bath to melt the wax. Wax is carefully heated in a water bath using a temperature regulator. I do not filter out wax to preserve the natural ingredients in the product. Then I pour the wax into molds and leave time for hardening. After hardening the product, I carefully remove the candle from the mold and check the quality. Then I prepare the personalized packaging and ship it.
What is a part of natural candles?
Only beeswax!
Bees produce wax with special wax glands to build honeycombs. In wax cells, insects grow their babies and store honey. The highest quality wax is obtained from zabrus - wax caps, which seal cells with mature honey. Before the honey is pumped out, the beekeeper cuts off these caps. Natural wax candles have a characteristic smell of honey.
Where I get natural wax?
I use natural beeswax from my own apiary, which I collect at the end of the honey collection season. On average, one bee family produces 3-4 kg of wax per season. Under favorable conditions, a strong bee family can produce up to 7 kg of wax per year.
If the supply of wax for candles is not enough, then I get from local beekeepers. Apiaries are located in ecologically clean areas far from the carriageway and population.
What is included in colored candles? (black, red, etc.)
The composition includes natural beeswax and a special dye for candles.
Which wick do I use?
I use a special 100% cotton thread.
How long can natural wax be stored?
Beeswax is a very environmentally resistant product. It can be stored for thousands of years without noticeable changes while preserving all its properties.
Are wax drops well removed?
Like any wax product, candles do not tolerate hot weather, so do not leave them in the scorching sun. Be also careful when placing candles next to each other for the same reason: the heat from one of them can melt the other. Therefore, place candles at a distance from each other. The rest of the candles do not require any special care.
But what if the candle wax nevertheless spilled and dripped? Drops of wax are usually removed with plain hot water. If you need to clean the candlestick, then as an alternative, try to hold it for some time (about an hour) in the freezer - the remnants of the wax will easily bounce off as soon as you remove it from the refrigerator. If the wax is not so easily removed, it is worth considering its quality.
What say medicine about natural wax?
Wax has long been used in medicine, knowing about its anti-inflammatory, emollient, wound healing and expectorant properties. It is part of candles for ears and suppositories. In addition, I use herbs and propolis for making.
Why is beeswax more expensive?
During its life, under favorable living conditions, one working bee generates wax equal to half its own weight. Roughly speaking, 10 thousand healthy bees can produce half a kilogram of wax throughout their lives. For a person who is engaged in beekeeping and collecting honey from them - this is a gift. Therefore, given the fact that a huge number of bees produce not so much wax during the summer season, it becomes clear that its price is increasing for the manufacturer of wax candles.
Gift wrapping and packaging
What type of packaging do we use?
I pack my candles in tissue paper to avoid damage. In addition, I enclose personalized packaging, if this service is in the order. I put all the products in a craft box or a large bag and take it for delivery.
Where does the walnut tree grow?
Our tree grows in the yard of a grandmother's house. She takes care of him annually. Walnut trees are usually fertilized 2 times a year - in spring and autumn. Nitrogen fertilizers are added in the spring, and potash and phosphorus are added to the soil in the fall, before plowing the land. We collect the nuts when the outer green shell begins to crack. After harvesting, we keep the nuts in the cellar for up to a week, then we clear them of the softened and blackened pericarp. There is a lot of IODINE in the walnut pericarp. After cleaning, we wash the nuts in water and dry in the sun. Then it are ready for wintering.
Can I get a personal discount?
Of course. You can mark any product you like and add to the basket. Thus, you get a guaranteed discount in your basket.
Can i get perfect whole sets walnut halves?
Yes, of course!
Just leave your comments in order.